Your right to complain

We work to high standards when it comes to processing your personal information. In the first instance, if you have queries or concerns, please email your request to and we’ll respond. Please mark the enquiry ‘Personal Data Information Request’ so we can ensure we are processing your request in a timely manner.

If you remain dissatisfied, you can make a complaint about the way we process your personal information to the Information Commissioners Office (ICO) as the UK supervisory authority. 

Complaints about the us are handled in the same way as a complaint about any another organisation.